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Support

Having trouble or found a bug? We're here to help.

Contact

Email us directly and we'll get back to you as soon as possible.

hello@killercellremission.com

Report a Bug

When emailing a bug report, please include:

  • Your operating system (Windows / Linux / Steam Deck)
  • A description of what happened and how to reproduce it
  • Your Player.log file if the game crashed

Send to hello@killercellremission.com.

Common Questions

The game crashes on startup.

Make sure your graphics drivers are up to date. If the issue persists, email us with your Player.log attached.

Where is my save data stored?

Save data is stored locally on your machine. Uninstalling the game does not delete it.

Does the game collect any personal data?

Only anonymous gameplay telemetry — and only if you opt in. No personal information is ever collected. See our Privacy Policy for full details.

I have feedback on balance or difficulty.

We'd love to hear it. Email us or leave a Steam review — we read everything.

Is there a refund policy?

Refunds are handled by Steam under their standard refund policy. Visit the Steam Refunds page to submit a request.